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Effective Date: May 30, 2025
Arcadia Earth (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you:
- Visit our website (https://www.arcadia.earth),
- Purchase tickets or merchandise,
- Engage with our immersive experiences (online or in-person), or
- Interact with us through other channels.
By using our services, you consent to the practices described below.
1. Information We Collect
A. Personal Information You Provide
We collect information when you:
- Purchase tickets or merchandise,
- Sign up for newsletters or events,
- Contact us (e.g., via forms or email), or
- Participate in surveys/promotions.
Examples include:
- Name, email, phone number, billing address.
- Payment details (processed securely by third-party providers).
B. Automatically Collected Data
When you visit our website, we may collect:
- IP address, browser/device type,
- Pages viewed, session duration, referral URLs,
- Cookies and tracking data (see Section 4).
C. Location Information
With your consent, we may collect location data (e.g., via mobile devices or browser settings).
2. How We Use Your Information
We use your data to:
- Process transactions and manage reservations,
- Communicate updates, event details, or promotions,
- Improve our website, services, and user experience,
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. Data may be shared with:
- Service providers (e.g., payment processors, email platforms),
- Event partners (disclosed at time of purchase),
- Legal authorities (if required by law or to protect our rights).
Third parties must adhere to strict confidentiality agreements.
4. Cookies and Tracking Technologies
We use:
- Essential cookies (e.g., for ticket purchases),
- Analytics cookies (e.g., Google Analytics),
- Marketing cookies (e.g., retargeting ads).
You can manage cookies via browser settings.
5. Your Rights and Choices
Depending on your location, you may:
- Access, correct, or delete your data,
- Opt out of marketing communications,
- Withdraw consent for cookies/tracking.
To exercise these rights, contact us at: info@arcadia.earth.
Unsubscribe from emails via the link in each message.
6. Data Retention
We retain data only as long as necessary for the purposes outlined, or as required by law.
7. Security Measures
We implement industry-standard safeguards (e.g., encryption, secure servers). However, no method is 100% secure—use our services at your own risk.
8. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect their data and will delete it if discovered.
10. International Visitors
Data is processed in the U.S. By using our site, you consent to this transfer.
11. Policy Updates
We may revise this policy periodically. Changes will be posted here with an updated effective date.
12. Contact Us
For questions or requests regarding your privacy, email info@arcadia.earth.
